In order for you to interact with your customers through AreTheyHappy, you need to connect your different social media accounts to one or more locations

The video below shows you how to connect your different social media accounts to your AreTheyHappy location:

Link:

Check out this video: https://embed.vidyard.com/share/mBf5RCj4BxCykcKoBBZ1rE?

Below are the integrations you can add to AreTheyHappy:

  • Facebook Pages
  • Instagram business profiles
  • Twitter profiles
  • Foursquare locations
  • TripAdvisor locations 
  • Yelp Business locations
  • Google MyBusiness locations
  • Formitable locations
  • Involved Wifi accounts
  • Tablemanager accounts
  • Resengo Accounts

The Branding page and Groups can only connect Facebook Pages, Instagram Business accounts and Twitter profiles. While Locations can be used to connect all integrations. 

FACEBOOK

To connect a Facebook page, you need to:

  1. Make sure that you are a page's Admin or Editor;
  2. Click the "Connect with Facebook" button
  3. A pop-up window will open for Facebook's authentication services, click Ok or Allow to authorize the app. 
  4. Select your Facebook Page from the dropdown.
  5. Click the "Confirm" button.

INSTAGRAM

To connect your Instagram account, please follow these steps:

  1. Make sure that your Instagram account is a Business Profile.
  2. Be sure that the account you want to connect is logged into Instagram.
  3. Click on the "Connect with Instagram" button.
  4. Authorize the app.
  5. Select the Instagram business account from the dropdown list.
  6. Click the "Confirm" button.

TWITTER

To connect your Twitter account, please follow these steps:

  1. Be sure that the account you want to connect is logged into Twitter.
  2. Click on the "Connect with Twitter" button.
  3. Authorize the app.
  4. Click the "Confirm" button.

FOURSQUARE

To connect your Foursquare account, please follow these steps:

  1. Be sure that the account you want to connect is logged into Foursquare.
  2. Click on the "Connect with Foursquare" button.
  3. Authorize the app.
  4. Select the Foursquare business account from the dropdown list.
  5. Click the "Confirm" button.

TRIPADVISOR

To connect your TripAdvisor account, please follow these steps:

  1. Open your TripAdvisor location page on a different tab and copy the URL.
  2. On AreTheyHappy, click on the "Connect with TripAdvisor" button.
  3. Paste the TripAdvisor location URL.
  4. Click the "Confirm" button.

Note: It may take 24 hours after first connecting for TripAdvisor messages to be visible on your AreTheyHappy Inbox.

YELP

To connect your Yelp account, please follow these steps:

  1. Open your Yelp business page on a different tab and copy the URL.
  2. On AreTheyHappy, click on the "Connect with Yelp" button.
  3. Paste the Yelp location URL.
  4. Click the "Confirm" button.

GOOGLE MYBUSINESS

To connect a Google MyBusiness page, you need to:

  1. Make sure that you are a page's Owner or Manager;
  2. Click the "Connect with Google" button.
  3. A pop-up window will open. Please select your Google account and authorize the app.
  4. Select your Google MyBusiness Page from the dropdown.
  5. Click the "Confirm" button.
  6. Should you wish to synchronize your Google MyBusiness page's location details to your AreTheyHappy location, enable the "Sync Details" toggle and click on the "Confirm" button.

FORMITABLE

To connect a Formitable page, you need to:

  1. Make sure that the AreTheyHappy app was installed from the Formitable app marketplace for your business location.
  2. Click the "Connect with Formitable" button.
  3. Enter your Formitable location ID.
  4. Click the "Confirm" button.

INVOLVED WIFI

To connect AreTheyHappy to Involved Wifi, you need to:

  1. Click the "Connect with Involved Wifi" button.
  2. Log in using your Involved Wifi credentials.
  3. Click the "Confirm" button.

TABLEMANAGER

To connect a Tablemanager account, you need to:

  1. Click the "Connect with Tablemanager" button.
  2. Log in using your Tablemanager credentials (email address and password).
  3. Click the "Connect" button on the pop up.
  4. Click the "Confirm" button. 

RESENGO

To connect a Resengo page, you need to:

  1. Make sure that the AreTheyHappy app is enabled in your Resengo management portal. 
  2. Click the "Connect with Resengo" button.
  3. Enter your Resengo Company ID.
  4. Click the "Confirm" button.


If you have  questions, concerns or suggestions, please do not hesitate to reach out to us via email at [email protected] or by clicking the Intercom support chat box on the lower right side of your screen. 🙌We really appreciate our AreTheyHappy community, as well as your ongoing feedback! ️🚀

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