How to Organize your Team
There are 7 users types, grouped into 3 tiers. However, do note that permissions per user are highly customizable within the User & Rights section of AreTheyHappy. To summarize:
Top Tier = Owner, Admin, Marketer. (Full oversight and full functionality.)
Middle Tier = Manager, Location Manager, User (Assigned locations only)
Lowest Tier = Guest (View only rights).
Social Media Manager
*Manager vs Location Manager (LM) - By default, the primary difference between a Manager and an LM is the ability to connect/reconnect/disconnect social and review accounts. Managers can connect/reconnect/disconnect. LM cannot.
*Location Managers (LM) vs Users - By default, the primary difference between an LM and a User is that a User does not have access to Reports and Insights, an LM does.
Guest User (aka View Only User)
⚠️ Note: You cannot change your own permissions and you cannot change the permissions of users with a higher role than you. If you need assistance, let us know.
⚠️ Note: Let's start inviting users. Here's a step by step guide to inviting Users. Once an invitation email is sent the invited user has a few days to accept the invitation; otherwise, it expires for security reasons.
Voila! That's everything you need to know about User Permissions.
Plan well, and start inviting your team. If you have any questions, use the chat icon at the bottom of your screen. We're here to help. :)
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