To connect a Formitable page, you need to make sure you do the following from your Formitable account:

  1. Check that the AreTheyHappy app has been installed from the Formitable app marketplace for your business location.

  2. Go to your Formitable settings > Widgets.

  3. Copy your restaurant key. Your Formitable restaurant key is an 8-digit string that identifies your unique location.


Then go to AreTheyHappy and follow the next steps:

  1. Click the "Connect with Formitable" button.

  2. Enter your Formitable location ID.

  3. Click the "Confirm" button.

Troubleshooting

Q: What if a connection breaks?

A: If when you log into your account, this screen pops, it means that you need to reconnect your Formitable integration. This modal is called the Issue Analyzer. The Issue Analyzer flags when a connection to an integration might suddenly be broken. A connection can break when someone changes a password or changes the settings, OR ( the integration itself (Facebook, GMB, Instagram or Formitable etc.) updates something in the code that breaks the connection.

All you have to do is click "Fix Now" button and follow the instructions! :)


Q: What if connections for all my locations break?

A: If you'd paused your account and recently restarted it (due to COVID, or any other reason), you will have to reconnect your accounts. This is a new option you can manage in your dashboard. ๐Ÿ‘

To complete your setup, click here to see how you can connect other integration accounts to your AreTheyHappy locations. ๐ŸŽ‰

Hopefully, that helps! However, if you have further questions or encounter any difficulties, please let us know via your chatbot. We're happy to investigate with you. :)

We love our AreTheyHappy Community

The businesses who use AreTheyHappy today are motivated by the belief that, even in the digital age, doing business is still essentially about people, relationships and community.

The AreTheyHappy Mindset

Theyโ€™re joining a community of amazing entrepreneurs who believe in putting customers first!

Your Feedback Matters. Letโ€™s grow together! ๐Ÿš€

If you have any questions or suggestions, please do not hesitate to reach out to us via the chatbot on the bottom-right of your screen. ๐Ÿ™ŒWe appreciate your time, and weโ€™ll be in touch as soon as we can! ๐Ÿ™๐Ÿ’•

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