Added

  • [insights] A new widget displaying the location score has been added to the Reputation insights. This is an aggregate of all the integrations connected to that location.
  • [insights] A new widget displaying the location nps score has been added to the Reputation insights. This is an aggregate of the nps scores of all integrations connected to that location.
  • [insights] Clicking/Tapping on the location score / company score / location nps or company nps widgets now opens a popup displaying the evolution of that score in the past 12 months
  • [insights] A new widget called ‘Tags Deep Dive’ has been added to the Tagging insights allowing you to view the reviews that were tagged in this period by drilling down through category and individual tags.

Improved

  • [tagging] A tagged review is now being stored indefinitely to allow for the tags deep dive to get its full potential.
  • [team tasks] A team task review is now being stored indefinitely to allow for the team tasks to get its full potential.
  • [team tasks] The location is now always displayed in the team task detail popup when viewing from the main team tasks page.
  • [insights] Positive/Negative/Neutral textual displays on the tags evolution widget have been replaced with bar displays showing their significance in this period through their occurrence level relative to each other.
  • [performance] Several adjustments have been done to reduce page load times.
  • [global] Small styling adjustments app-wide to improve user experience. 

Removed

  • [locations] The map display has been removed on mobile devices as this impacted page load.

Fixed

  • [inbox] An issue has been fixed where an empty private message would be incorrectly displayed.
  • [users] A display issue has been fixed where the change role popup would always display ‘owner’ as the old role.
  • [auth] An issue has been fixed where logging in would fail after a user’s role was changed.
  • [reports] An issue has been fixed where reports would be corrupted in specific edge cases. 
  • [insights] An issue has been fixed where the end date would not be applied correctly when going to a previous period in tagging insights. 
  • [integrations] An issue has been fixed where TripAdvisor mappings could end up with wrong locations mapped to them in specific edge cases.
  • [team tasks] An issue has been fixed where the team task detail popup would not load in specific cases where the review did not exist anymore.
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