In our recent update to AreTheyHappy, we implemented the Overview page for Weekly and Monthly reports.
You will receive this overview page if you have enabled the Weekly or Monthly email notification for multiple locations.
From here on out, we'll never send you 20 separate emails for all of your locations with an attached weekly/monthly report to each one. Instead we'll only send 1 email every week and every month that presents you the following information:
The first section shows all of the locations you enabled the email report for. These locations are sorted by their ranks (the same rankings you see on the Company Insights page). On this section, you will also see the trend of each location, whether they went up or down in rankings and by how much.
From here you can click the Download Report link on the right side of the page.
Note: locations that do not have relevant integrations connected will be unranked and you won't be able to download reports for them.
This section shows the lowest-rated reviews you received for the past week/month. These reviews are the same ones that you will see on the Urgent folder in your AreTheyHappy Inbox.
If you have further questions, concerns or suggestions, please do not hesitate to reach us via email at [email protected] or by clicking the chat box on the lower right side of your screen. 🙌We'll respond as soon as we can. 🚀😊