Added
[localization] Portuguese language pack
[integration] TripAdvisor Enhanced mode, enhancing an account enables the following:
– Reply to tripadvisor reviews from the inbox
[insights] A new single location ad-hoc pdf report type called ‘Average scores’ has been added to the report download section, this includes the following:
– Location summary with average rating, ranking, nps, sentiment and inbox status for the report period
– Review summary for the report period (total, positive, negative)
– Tags summary for the report period (total, positive, negative, neutral)
– Average ratings per channel for the report report
– Average total rating for the report period grouped by either day/week/month (depending on the size of the period)
– Ratings break down for the report period (grouped 1 to 5 star)
– Restaurant choice drivers for the report period (split between positive and
negative)
– Top 5 negative and Top 5 positive tags for the report period
– Lowest rated review listing for the report period
[teamtasks] It is now possible to assign a task to multiple people
[navigation] The profile dropdown now has a ‘Help Center’ link which points to our help center
Improved
[insights] The standard report type now also includes the top 5 negative and top 5 positive tags sections
[help] Some tooltips are now equipped with a ‘Learn more’ link which redirects to a specific help article on our help center
[general] Global styling improvements across the platform for better consistency and user experience
[insights] Company NPS/Score and Location NPS/Score evolution modals have been revamped to now include going back to previous years and also shows additional details such as From/To/High/Low and Growth for that period
Removed
[teamtasks] Due to the new multi-user nature of teamtasks we’ve removed the ‘To’ sort functionality, we’re looking into ways to re-enable this for the future.
[integration] Instagram user avatar display for comments on posts have been removed due to changes on Instagram (post owner user information is still displayed)
Fixed
[publisher] The queue modal has been adjusted to disable scheduling a post in the past
[integration] An issue where instagram mentions would not be parsed correctly in specific edge cases has been fixed
[acl] An issue has been fixed where users on the freemium plan would not be allowed to perform certain actions that they should/could have access to
[integration] An issue has been fixed where tripadvisor reviews would not redirect to the correct internal owner response link on tripadvisor
[mobile] An issue has been fixed where subnavigation labels would disappear when switching to different pages in the insights on mobile
[inbox] An issue has been fixed where multi-line responses to tripadvisor reviews would be displayed without adhering to newline/carriage return sequences
[integration] Added missing translation string for ‘Atmosphere’ subrating on tripadvisor reviews
[integration] Issue where user information for instagram was not being displayed due to a change on Instagram
[general] Global styling improvements that fixed some small styling glitches on safari, more prominently:
– Scrollbar visibility in Safari Desktop
– Modal background glitches when dealing with multi-page modals in Safari Desktop