Once you have created your surveys on AreTheyHappy, it's now time to manage them on your Surveys list. On this page, you'll be able to view your company's existing surveys.
Each one is displayed in a card that shows several important information about that particular survey.
- Survey Type
- Overall Score
- Total Number of Responses
- Status (Draft or Live)
From the list, you can click on the ellipsis to open the pop-up menu and perform one of the following actions:
Edit a survey
This will open up the survey compose page pre-filled with the configuration of the survey you want to edit. You can only edit surveys with a status "draft" to preserve the integrity of surveys that could already have responses from your customers.
The Save Changes button will only be enabled after you have changed something on your survey settings.
Note: you can edit Live surveys. However, the Survey Template will be locked to keep the integrity of your survey's responses as different survey types have different calculations.
Publish your Surveys
Once you are satisfied with a survey draft, you can now publish it by changing the status to "Live". Only after marking a survey as "Live" will your customers be able to submit their responses.
Copy Survey URL
The share link of a survey will be displayed on your screen so you can copy the URL to give to your customers.
Generate QR Code
An alternate way of sharing your surveys, you will be able to download the QR code. You can publish the QR code on your website, social media accounts, or share them directly to customers.
Delete a survey
To remove a survey, you will need to enter your password for verification to prevent accidental deletion. Deleting a survey will also delete any insights associated to it.
We love our AreTheyHappy Community
The businesses who use AreTheyHappy today are motivated by the belief that, even in the digital age, doing business is still essentially about people, relationships and community.
The AreTheyHappy Mindset
They’re joining a community of amazing entrepreneurs who believe in putting customers first!
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If you have any questions or suggestions, please do not hesitate to reach out to us via the chatbot on the bottom-right of your screen. 🙌We appreciate your time, and we’ll be in touch as soon as we can! 🙏💕