To enhance your Instagram Account:

Go to Instagram on the web (not phone):

  1. Go to a web browser and type in type in www.instagram.com. 

  2. Go to Settings.

  3. Add/Change the mobile number to your mobile number.

  4. Click Save.


Go back to my.aretheyhappy.com:

  1. Go to Settings.

  2. Click on Locations and Groups.

  3. Go to the location in question and click the enhance button.

  4. Put in your IG password.

  5. Wait for the SMS code to arrive on your mobile.

  6. Enter the SMS code on AreTheyHappy.

  7. Click ok.

Note: In order to successfully enhance his IG account your, Two-Factor Authentication will need to be disabled aka turned off. Here's the step by step guide for disabling Two-Factor Authentication.

Here's a step-by-step visual guide.

Step 1: Go to www.instagram.com.

 Step 2: Add/Change the mobile number to your mobile number, then hit SAVE.

Step 3: Go back to AreTheyHappy, and enhance your IG account.
Settings > Locations and Groups > Location > Instagram > Click the enhance button

 Step 4: Enter your IG Password.

 Step 5: Wait for the SMS code to arrive on your mobile. Enter the code and click ok!

What is the difference between the Regular IG account and an Enhanced IG account on AreTheyHappy?

We have implemented a 2-level connection for Instagram and TripAdvisor - Regular connection and Enhanced connection.

  • The Regular connection is the usual way of connecting accounts to AreTheyHappy. You go to Settings > Locations and Groups, then you connect via your Facebook account, then select an Instagram Business Page.

    This allows you to read and respond to Instagram Own Posts, and read [only] Instagram Tagged Posts and Mentions.*

  • Enhancing your IG accounts allows you to both monitor AND respond to all of the above (except for Mentions,* which IG simply doesn't allow). Plus, it pulls in Direct Messages (DMs). However, do note that the enhanced mode is a workaround. It is not part of the official IG/FB API, so occasionally we will need you to re-enhance your Instagram account to enable the responding aspect.

  • Scraped messages. There is a third way that we bring in IG data, and that is via scraping. We don't like to talk about this method very much (and you don't have to do anything extra to benefit from this service), but this is the method we use to pull in Geotagged Posts,* which are unfortunately not covered by the official IG/FB API (so, we don't really have another way of pulling them in for you). A geotag is a [location tag] added to an Instagram photo.


Your Feedback Matters. Let’s grow together! 🚀

We hope you find this useful.

If you have any other questions or suggestions, please do not hesitate to reach out to us via the chatbot on the bottom-right of your screen. 🙌

We appreciate your time, and we’ll be in touch as soon as we can! 🙏💕

Take care,

The AreTheyHappy Crew

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