Added

  • [navigation] A new company switch has been added to the navigation, if a user is part of multiple companies he/she can use this to easily jump between them
  • [insights] English posts will now automatically be analyzed through our v1 ML Algorithm, this algorithm handles sentiment, classification and basic keyword detection
  • [insights] A new subsection has been added to tagging insights called 'Automatic' which will provide insights for automatically analyzed posts:

- Sentiment Summary

- Highest Traffic Driver Sentiment (top 5 drivers by traffic)

- Highest Traffic Channel Sentiment (top 5 channels by traffic)

- Deep Dive

  • [surveys] It is now possible to make questions optional in the surveys composer

Improved

  • [teamtasks] Teamtask emails now have a preview display of the post that the teamtask refers to rendered as part of the summary
  • [insights] The reporting modal period dropdown has been expanded with the following periods: this week, this month, this quarter, this year, last_7_days, last_30_days, last_12_months
  • [insights] The default period for report downloads is now "This Quarter"
  • [insights] It is now possible to select brand pages for the History Feedback Report (CSV)
  • [internal] We have migrated the teamtask data structure to be more flexible and allow for a dynamic schema, we are also keeping a basic history of actions on the teamtask.
  • [inbox] Replying to a post with a teamtask added to it will now automatically move that teamtask to in progress
  • [inbox] Completing a post with a teamtask added to it will now automatically move that teamtask to done
  • [insights] Improved performance of tags deepdive by only rendering the first 15 items, the next page will automatically be loaded once the user scrolls to the end
  • [insights] Improved performance of surveys response deepdive by only rendering the first 15 items, the next page will automatically be loaded once the user scrolls to the end
  • [inbox] We've moved the "Add Manual Review" button to the top of the inbox alongside the location name for easier access
  • [general] UX/UI Changes accross the platform for ease of use/understanding and better readability.
  • [integrations] We now allow outlook to be linked on a location level as well
  • [integrations] We've expanded the limit of private messages that we pull in for twitter to accommodate for some high-traffic twitter accounts.
  • [inbox] It is now possible to attach images to Facebook private messages
  • [surveys] The composer will now display a 'live' badge in the header bar when editing a live survey
  • [surveys] The composer will now display a link icon button in the header bar when editing a live survey which when pressed will copy the url to clipboard

Fixed

  • [teamtasks] Fixed an edge case issue where if a teamtask was created for a channel on a location and that channel would be removed, the teamtask would be display: false as part of the location render
  • [inbox] Fixed an edge case issue where completed posts that were updated through webhooks would not come back to the inbox
  • [inbox] Fixed a race condition where tag count would be incorrect if a user double clicked on the tag when adding it
  • [inbox] Fixed an issue where mobile devices would not be able to load the next page of the inbox by scrolling


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