Check out what’s new to the AreTheyHappy platform this sprint!

πŸŽ‰ New Facebook Business Details Sync

Make sure your customers find you. At the click of a button in AreTheyHappy, you can now automatically synchronize your business details, opening hours, email and phone number on both Facebook and Google My Business. Click here to find out more.

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πŸŽ‰ New Email Outlook Integration

Bring the power of email to the AreTheyHappy inbox. Connect MS Outlook folders to your inbox, where you can now read, respond, tag, and assign team tasks to customer emails. Click here for more info.

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πŸŽ‰ New Facebook Social Insights

Where are your content marketing efforts paying off? Start measuring your social analytics, and adjust your strategy to match. πŸ’ͺ Click here to find out more.

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πŸŽ‰ Brand New Team Folder

The new β€œTeam" folder in your inbox will help you resolve tasks quickly and improve your team's efficiency. It aggregates all messages that have team tasks linked to them, and automatically syncs with the Team Tasks Features. Click here to find out more.

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Total Ratings for Facebook, Zomato, and Takeaway

We have added the "Total Ratings to Date" for Facebook, Zomato, and Takeaway at the Reputations Insights > Location level. (These ratings are the same scores you will see on the different platforms for your business.)

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Multi-Company Users

Using the same AreTheyHappy account and credentials, you can now switch between different accounts. This is great for marketers, freelancers and agencies who want to switch between different accounts and keep data separate.

🐜 Bug Fixes

  • Fixed an issue where TripAdvisor responding was not working.

  • Fixed an issue where the Instagram enhance flow wouldn't be able to continue if a challenge code was thrown (eg: sms, email)

  • Fixed an issue where the Survey Contacts List (excel) report contains an error if there were no submissions with contact details for the selected period.
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    Special thanks to @Team Coco Bambu this month. πŸ™

πŸ€“ For the techies among us, check out the change logs for Sprint 66 and Sprint 67 here.
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Questions? Head over to our Help Center for guidance or get in touch via the chat box on AreTheyHappy. πŸ™ŒπŸΌ


Suggestions are always welcome!
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​Your feedback matters to us. Please let us know if there is anything we can do to make things easier for you and your team. οΈπŸš€


The AreTheyHappy Crew πŸ˜‰

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