If you are using Gmail for your company's support email, this article shows you how you can link Gmail 'folders' to your AreTheyHappy Inbox. Once connected, you can read, respond, Tag, and assign Team Tasks to your emails.
To connect your Gmail account:
Go to Settings > Locations & Groups.
Find Gmail and click the "Connect with Gmail" button - A Login popup will appear that shows the permissions that you need to grant AreTheyHappy to complete the connection. Click the "Confirm" button.
Select the folder you want to connect to AreTheyHappy. - A dropdown will appear next to the account holder's name that shows all of the folders of your Gmail account (i.e. Inbox, Sent, Outbox, etc.). Select one and click the "Confirm" button.
And voila! Go to your AreTheyHappy Inbox to manage your support emails.
You can perform any of the following respond actions: Reply, Reply to All, Forward + Add attachments.
Please reach out if you encounter any difficulties.
We'll be happy to help!
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The businesses who use AreTheyHappy today are motivated by the belief that, even in the digital age, doing business is still essentially about people, relationships and community.
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