Added

  • [integrations-ifood] Customer names are now visible for iFood reviews

  • [integrations-instagram] It is now possible to do nested replies for Instagram posts

  • [public-api] 1.3: A new endpoint for bulk upload of raw data files has been added, this allows for reviews coming from non-supported integrations to be imported into the AreTheyHappy inbox (eg: Deliveroo review reports)

  • [public-api] 1.3: It is now possible to retrieve data as far as 5 years ago (the date range of a single request can not be bigger than 1 year though)


Improved

  • [flow] Conversation-style posts (such as Facebook/Instagram/Twitter private messages, etc) will now trigger on any message sent by the customer which matches the rule, rather than just the last message. This allows for non-live integrations (aka integrations without webhooks) to also properly trigger flow rules

  • [emails] Activation emails now expire after 14 days rather than 2 days

Fixed

  • [integrations-facebook] Fixed an edge case where address details for US-based locations would fail to patch if it is a brand page due to location pages requiring a State

  • [integrations-facebook] Fixed wrong comment count being displayed if the amount of comments goes over a certain threshold

  • [integrations-instagram] Fixed wrong comment count being displayed if the amount of comments goes over a certain threshold

  • [integrations-tablemanager] Fixed an edge case where TableManager messages get cut in half if they contain emoji (due to TableManager not supporting emoji)

  • [integrations-gmb] Fixed an issue where connecting while synchronizing business details would error if the location doesn't have opening hours set

  • [flow] Fixed a styling glitch where sentiment dots for the 'Add tag' outcome were not showing up.

  • [inbox] Fixed an issue where the 'Email' message type filter wouldn't work

  • [reports] Fixed an edge case where executive role users who are not assigned to a location would not see that location in their reports (ACL dictates that regardless of assignment, executive role users have access to all locations)

  • [reports] Fixed a styling glitch where teamtask reminder emails would not have proper styling for the 'On Hold' status.

If you have any questions?
Make use of our Help Center, or get in touch via your support chatbot in the AreTheyHappy dashboard and we'll get back to you asap. 🎉

Feedback?
We hope that you know by now that your suggestions are welcome!

Your feedback matters to us so much! Our goal is to give you the best possible product and service. So, do let us know if there is anything else we can do to support you and your team! 🚀

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