Read on to find out what's new to the AreTheyHappy platform!


🎉 Instagram Nested Replies

It is now possible to do nested replies for Instagram posts, allowing you to directly reply to individual comments.

🚀 Public API v1.3: Bulk upload

The Bulk uploading system will allow for reviews to be imported into the AreTheyHappy inbox (eg: Deliveroo). Contact our Support team if you would like more information.

🎉 Some Fixes and Improvements

  • Fixed a potential connection timeout when connecting a TripAdvisor account

  • Fixed an edge case where TableManager messages get cut in half if they contain emoji (due to TableManager not supporting emoji) (Thanks @El Bocado)

  • Activation emails now expire after 14 days rather than 2 days.

  • Keep the great feedback coming! We do our best to test and re-test everything before it goes live but we can't always catch every scenario and your help is invaluable in keeping up the great quality of customer experience on AreTheyHappy. Thank you! 🙏

🤓 For the techies among us

Check out the full Changelog for Sprint 77 here.

If you have questions? Head over to our Help Center, or get in touch via your support chatbot in the AreTheyHappy dashboard and we'd be happy to hear from you. 🎉

Your feedback genuinely matters to us.

Our goal is to give you the best possible product and service. So, please let us know if there is anything else we can do to support you and your team!

Have a fantastic week,

The AreTheyHappy Crew

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