Added

  • [integrations] Yumpingo reviewer complaints and reviewer email (based on
    consent) are now processed and displayed in the inbox detail

  • [publicapi] 1.3: We have added a new paginated endpoint for retrieval of 'all
    reviews' on a company level

  • [publicapi] 1.3: We have added a new paginated endpoint for retrieval of 'all
    reviews' on a location level

  • [publicapi] 1.3: We have expanded the review model and are now returning some
    additional properties (see the 1.3 changelog at public.aretheyhappy.com for
    more)

  • [publicapi] 1.3: We have added additional filters to all the review retrieval
    endpoints (see the 1.3 changelog at public.aretheyhappy.com for more)

Improved

  • [publicapi] We have revamped some sections of the public api documentation to
    allow for easier understanding and better readability.

  • [integrations] IFood responding through the inbox has been adjusted to work
    with a 10-character minimum response

  • [integrations] Instagram story mentions/replies are now implemented for Direct
    Messages

  • [integrations] Outlook emails are now rendered as threads in the inbox

  • [reports] The new reports have been adjusted to work with the company report
    settings

Fixed

  • [integrations] Fixed a graphical issue with Facebook comments not showing up in
    the platform immediately after responding through the inbox. (Released mid-
    sprint)

  • [integrations] Fixed an issue with some Facebook webhooks not being processed
    correctly. (Released mid-sprint)

  • [integrations] Fixed an issue with certain yelp reviews not showing up in the
    platform (internal note: this was due to the Yelp scraper not being adjusted
    yet to a recent change made on the Yelp platform)

  • [integrations] Fixed an issue with email replies on non-email integrations not
    triggering correctly in certain cases

  • [integrations] Fixed an issue where outlook emails forwarded through the inbox
    did not contain the previous email as part of its body

  • [publisher] Fixed a glitch where certain characters such as ampersand would be
    replaced by their HTML entity code (eg: &) when rendering


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