As your brand's online reputation gets better and better, you will see more tourists visit your locations. Which means you'll expect more reviews with varying languages.
When you respond to your customers from your AreTheyHappy Inbox, you can now translate your responses to match the review's text language with a simple click of a button.
Let's say that your customer success team primarily responds in English, and you received a review written in Spanish. You can now do the following:
Click the 'See translation' link below the review text to translate the review to English, your language set on your personal settings.
Type in your response on the reply box below (in English).
Click the translate button below the reply text box to translate your written response to Spanish.
Note: AreTheyHappy automatically detects the review's language.
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