Troubleshooting Guide

11 articles in this collection
Written by Hannah Albarece and Paulo Roxas

[Troubleshooting] How to fix iOS app when tapping buttons don't work

Written by Paulo Roxas
Updated over a week ago

[EN] Why is my Instagram account not on the dropdown list when I try connecting it to AreTheyHappy?

Written by Paulo Roxas
Updated over a week ago

[EN] Why are some icons or pages not displaying correctly for me?

Written by Paulo Roxas
Updated over a week ago

[EN] Why I'm not receiving emails from AreTheyHappy?

What steps should I take if I notice that I'm not receiving AreTheyHappy emails?

Written by Paulo Roxas
Updated over a week ago

[EN] Troubleshooting - Why can't I respond to Facebook recommendations from my AreTheyHappy app?

Written by Hannah Albarece
Updated over a week ago

[EN] Troubleshooting: Why doesn't my password work in the iOS or Android app?

I've downloaded the app, but I can't log-in! What can I do?

Written by Hannah Albarece
Updated over a week ago

[EN] Troubleshooting - Publisher Posts post twice on Facebook!

Are you seeing double? Read the link below to see how you can fix this. 👍

Written by Hannah Albarece
Updated over a week ago

[EN] Why do I have an Inbox item from "Anonymous User"?

What is an "Anonymous" user and what can I do to respond?

Written by Paulo Roxas
Updated over a week ago

[EN] I cannot connect my Yelp business: "Page Unavailable"

Written by Paulo Roxas
Updated over a week ago

[EN] Error Message when replying to Facebook recommendations?

What should I do if I get an error message when I try to reply?

Written by Hannah Albarece
Updated over a week ago

[EN] Messages are not coming in. What do I do?

Written by Hannah Albarece
Updated over a week ago