Insights

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22 articles in this collection
Written by Stijn Van Brakel, Hannah Albarece, Paulo Roxas and 1 other

[EN] How to improve your business using Tagging

Written by Stijn Van Brakel
Updated over a week ago

[EN] Insights Custom Date Range

How can we view insights data for a custom date range?

Written by Paulo Roxas
Updated over a week ago

Location Rankings based on NPS

Is there a Ranking table of my location based on NPS?

Written by Paulo Roxas
Updated over a week ago

How do I choose custom date ranges for my reports?

Written by Stijn Van Brakel
Updated over a week ago

How do I download reports?

I would like to generate a report.

Written by Hannah Albarece
Updated over a week ago

How does AreTheyHappy calculate my NPS Scores?

AreTheyHappy provides an NPS score. How is my NPS score calculated?

Written by Hannah Albarece
Updated over a week ago

[EN] How to Tag Inbox Items

What are tags? How I do use them? And, why is tagging so important?

Written by Hannah Albarece
Updated over a week ago

[EN] What are Restaurant Choice Drivers?

And How important is each choice driver to a customer's decision of which restaurant to choose?

Written by Hannah Albarece
Updated over a week ago

[EN] Net Promotor Score

What is it? What is a good score, and what do you do with it?

Written by Hannah Albarece
Updated over a week ago

Reputation Insights

[EN] Company Insights

Written by Paulo Roxas
Updated over a week ago

[EN] Online Reputation Insights

Written by Paulo Roxas
Updated over a week ago

[EN] How do I send a Standard Report to another user?

How to share a standard report PDF

Written by Paulo Roxas
Updated over a week ago

Reports

[EN] Standard Report - Multiple locations

What will I see in the Standard PDF report for multiple location?

Written by Louise De Brauwer
Updated over a week ago

Average vs Cumulative Scores

What is the difference between average and cumulative scores?

Written by Hannah Albarece
Updated over a week ago

[EN] Location Engagement Report

Is there a report that measures team performance?

Written by Paulo Roxas
Updated over a week ago

[EN] Standard Report - Single location

What will I see in the Standard PDF report for a single location?

Written by Louise De Brauwer
Updated over a week ago

[EN] What is the Standard PDF report?

What will I see in the Standard PDF report?

Written by Paulo Roxas
Updated over a week ago

[EN] Feedback History Report (CSV)

What report shows all review details for a location?

Written by Paulo Roxas
Updated over a week ago

[EN] How to view Group Insights

Written by Paulo Roxas
Updated over a week ago

[EN] Google MyBusiness Social Insights

What will I see on the Google MyBusiness Social Insights Page?

Written by Paulo Roxas
Updated over a week ago

[EN] Instagram Social Insights

What information will I see on my Instagram Social Insights?

Written by Paulo Roxas
Updated over a week ago

[EN] What data I get on the Social Insights?

Written by Paulo Roxas
Updated over a week ago